We are so sorry to hear this. Please reach out to our customer service team by sending an e-mail to firstname.lastname@example.org. Make sure you have your order number, email address, and clear photos of the faulty piece to help us provide you with the quickest solution.
Credit Cards: We provide a secure
credit card transaction. Rest assured, your card number will be protected using
industry-leading encryption standards. We guarantee a safe shopping experience
on our website. We currently accept Visa and MasterCard credit cards.
PayPal: We also offer PayPal as a method of payment. All you have to
do is select PayPal as a payment method (after filling in your customer
information) and proceed to 'Buy Now'. You will be redirected to your PayPal
account where all your debit or credit card details and address will be
displayed, as well as your desired purchase.
If there has been money taken from your account even though your order was unsuccessful, this amount has been reserved by your bank and will automatically return back to your account within 2-5 working days.